All Collections
Frequent Questions
How do members edit billing information or cancel their membership?
How do members edit billing information or cancel their membership?

This is all done on the member portal! We'll show you where it is and how to add another link to it

Chris avatar
Written by Chris
Updated over a week ago

The Member Portal is where members can see their membership details, edit their credit card or other billing details, or cancel and resume their membership.

When you install our widget on your theme using the Installation tab in our app, we will try to add a link to the My Account page automatically. This will be a link, sometimes shown as a button, called My Membership.

If you don't see this link, or you want to add a new link to the Member Portal, all you have to do is create a link with a URL pointing to /tools/memberships

For example, if you're adding a link on a page somewhere, you could use the code

<a href="/tools/memberships">My Membership</a>

If you're adding a link in a page builder like PageFly, simply add a link or a button pointing to /tools/memberships

Did this answer your question?