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Frequent Questions

Frequent Questions

Chris avatar Carly avatar
3 articles in this collection
Written by Chris and Carly

I'm getting the error "Variant can only be purchased with a selling plan" when adding to cart

This means our widget is not properly added to the product page
Chris avatar
Written by Chris
Updated over a week ago

Members can't log in to my store (Invalid email or password)

Are customers getting an error about an invalid email address or password and can't login? We know just what to do.
Carly avatar
Written by Carly
Updated this week

How do members edit billing information or cancel their membership?

This is all done on the member portal! We'll show you where it is and how to add another link to it
Chris avatar
Written by Chris
Updated over a week ago