All subscriptions apps using Shopify's Checkout are fairly new, since this was only possible starting in November, 2020. Because of this, there are several things that are required from you before considering a migration. There are also a few things which are not yet supported by our app. We will continue to update this article as things change in the future.

Merchant Requirements

There are some items you must check off the list before considering migrating:

  • Existing subscriptions must be processed using Stripe as the payment gateway. Shopify currently only allows payment tokens from Stripe to be used

  • After migrating, you will need to continue using this Stripe account for all migrated subscribers

  • Your store must be setup to use Shopify Payments for all transactions

  • You must be able to extract key information from your existing subscriptions app, such as your subscriber names, contact information, shipping addresses, their payment tokens from Stripe, and as much information about their subscription as possible (next order date, interval, products in each subscription

Current Limitations

  • We cannot currently migrate subscriptions that are prepaid (meaning customers have purchased many orders upfront)

  • If you are a Shopify Plus merchant, be sure to understand the current limitations and requirements for using the Shopify Checkout

If you've read the information above and still want to migrate, please contact us via chat in the Simplee Subscriptions app and we'll initiate a migration as soon as we can.

Did this answer your question?